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Epibrain reads your mail, documents and chat and keeps them in one place. Ask a question in plain words, and you get an answer with the sources behind it.

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Why did shipping slow down at Black Friday 2025, and what changes for 2026?

Cubie

    Cubie sees: Explorer

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    One place for what the company knows. Today the knowledge sits in inboxes, shared drives and chat threads, and in the heads of the people who have been there longest. Epibrain reads all of it, keeps it up to date and answers with the sources it used, so people can check the answer instead of trusting it.

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    Ask the question the way you would ask the person who knows. Cubie searches mail, documents and chat, then writes an answer with numbered sources.

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    Cubie

    Why did shipping slow down at Black Friday 2025, and what changes for 2026?

    Cubie

      Why did shipping slow down at Black Friday 2025, and what changes for 2026?

        Sources

        1. 1Black Friday 2025 – retrospective (final)Google Drive
        2. 2daily-throughput-bf25.csv – orders in, packed and backlog per day.csvUpload
        3. 3Warehouse Borås · We are out of M mailer bags. Using L for everything now.Google Chat
        4. 4BF25 retro workshop – notes 2025-12-11Google Drive
        5. 5Peak 26 – Borås capacity plan v3Google Drive
        6. 6Re: Board pack for 22 October – answersGmail
        7. 7BF26 delivery promise – site and mail copyGoogle Drive
        8. 8Re: Peak 26 – extra 21:00 pickup and trailer forecastGmail
        9. 9Carrier overview 2026Google Drive
        10. 10Peak 26 – Black Friday 2026 master planGoogle Drive
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        See what the company knows

        The explorer draws every document as a point and groups the points by topic. Watch the map fill up over time, find the gaps and see who knows what.

        Database / Explorer1 items · 15 Jan 2025

        Topics

        • Customer refunds and order issues1
        • Storefront build and performance0
        • Peak 26 capacity and stock planning0
        • Shopify, WMS and carrier integrations0
        • AW26 campaigns and wholesale0
        • Daily warehouse backlog and shipping0
        • Black Friday 2026 marketing and fulfilment0
        • Topics
        • Treemap
        • People
        • Timeline

        Test a change before you make it

        Build a model of a process from your own data and documents. Run scenarios, find the bottleneck and compare the result before you spend money on the change.

        Black Friday week – Borås fulfilment

        Orders from Shopify

        Pick

        BOTTLENECK

        Pack

        Label check & sort

        Wait for carrier pickup

        Shipped

        Order to ship

        19.4h

        -73% · with the change

        Order to ship, P90

        50.2h

        -76% · with the change

        Waiting for pack

        2,636

        -91% · with the change

        Packing utilisation

        92%

        -33% · with the change

        • Scenarios
        • Bottleneck
        • Numbers from your documents
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        Keep the knowledge when people leave

        When someone leaves, Epibrain prepares a handover interview from their mail and documents. Their answers stay searchable for the next person in the role.

        FH

        Fatima Hassan

        Warehouse team lead, day shift

        Leaves 30 Nov

        1. Which packing stations jam, and how do you clear them?

          Stations 3 and 6 jam on the new 100×150 label rolls. Reload the roll with the core facing out and run one blank label before you restart.

        2. Who do you call at PostNord when a trailer is late?

          Call the key account manager before 14:00. After that, the terminal in Borås can add the 21:00 pickup if you ask the same day.

        3. What changed in the shift plan after Black Friday 2025?

          Both shifts now staff every station on BF week, and returns move to the mezzanine so dock 4 can hold four more packing tables.

        Saved to the library

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